The commercial representation is foreseen by Anatel so that there is a Brazilian company, duly qualified, responsible for the equipment approved in the national territory.
The Legal representative (homologation holder) is responsible for the quality of the products, warranty provision, and technical assistance to consumers.
The ITC is duly constituted in accordance with all national regulations, having as one of its activities to be a member of the commercial board of commercial representatives of São Paulo (CORE-SP), Registration: 0313575/2020 .
Below is part of the Anatel resolution on the applicants (Commercial Representative) – ATO 715/2019. Section II – Applicants.
The Applicant legal entity must prove, in case of marketing of the telecommunications product in the Country, that it hasconditions to guarantee the rights and guarantees of the consumer provided for in Brazilian legislation, in particular regarding the provision of information about the characteristics of the product, the warranty against defects and technical assistance throughout the national territory, if applicable, as provided for in the Operating Procedure.